Published on 18 November 2015

schedule conference in MombasaNo one wants to experience poor service, especially when they’re on vacation. If you have chosen a quality hotel in Mombasa, the chances of having issues significantly decreases. There are many different hotels in and throughout Mombasa, some of them offering considerably lower rates than those close to the ocean.

If you feel as though you have been given poor service at your hotel in Mombasa, here are five steps to take.

Step #1: Don’t threaten.

It is certainly tempting to get angry and belligerent, but don’t threaten to have somebody fired, to sue the hotel, or other actions. Resolve this in a calm and rational manner. You will appreciate it and so will your family or others who have traveled with you.

Step #2: Ask to speak to the manager.

If you haven’t greeted the manager yet, ask politely to speak to him or her. This will help to resolve issues without them escalating. Many hotel staff are not permitted to negotiate or offer any resolution matters and it’s not their fault.

Step #3: Stay calm.

At times when you feel you have been taken advantage of or that your vacation is going down the drain because of poor service at the hotel, it can be difficult to remain calm. Yet it is important that you do so.

Step #4: Step away from the situation.

The hotel manager or other representative may be doing his or her best to calm you down, but if you are agitated and angry, it will be difficult for them to accomplish that goal.

It’s a good idea for you to step away from the situation, let them know you will return in 15 or 30 minutes, and do so. Many people find once they have had some time to settle their emotions things resolve themselves much easier.

Step #5: Ask to speak to a company representative.

If the hotel is a chain there is a corporate office. Ask for the contact number for somebody at the corporate office. They may be better able to handle some situations, especially if there is a language barrier or some other issue getting in the way of a peaceful and reasonable resolution.

Published on 16 November 2015

woman-beach-sun-skincareIf you’re not used to going to tropical destinations for your vacation, choosing Mombasa is a great decision. As long as you choose the right Mombasa Hotel, your stay is going to be absolutely amazing.

When you’re getting ready to head out to the airport for your flight that will eventually take you to this tropical paradise, you may be scratching your head trying to figure out whether or not you have everything you need to maximize your enjoyment.

You are certainly going to need every day necessities like a toothbrush, toothpaste, clothing, comfortable walking shoes, flip-flops or sandals for the beach, and suntan lotion. But here are a few unusual items you may be tempted to overlook. While it’s not an absolute necessity to have these with you, it can certainly make your vacation a bit more comfortable or enjoyable.

Unusual Item #1: Hiking boots.

If you have comfortable hiking boots, you might want to bring them along. Yes, your sneakers can be fine, but when you visit Fort Jesus or one of the amazing wildlife sanctuaries, you might want to do some walking around on relatively rough terrain. That’s when hiking boots can come in handy.

Unusual Item #2: A wide brimmed hat.

If you hang out at the pool of your Mombasa Hotel, sitting on the stool at the bar that is inside the pool, you’re going to be exposed to the direct sunlight for quite a stretch of time. You can get burned easily.

Having a wide brimmed hat can help protect your neck, face, ears, and shoulders to some degree.

Unusual Item #3: An extra swimsuit.

Maybe you packed two swimsuits because you are planning ahead. Pack one more. Because the weather in Mombasa is absolutely amazing, you could head out to the beach in the morning, swim in the beautiful clear blue Indian Ocean and then head back to your hotel for lunch, eating by the pool and going for a dip, and then decide to go back to the ocean once again. Everybody knows putting on a wet swimsuit is not the most comfortable thing in the world.

Packing one extra swimsuit can provide you comfort, and it can also be stylish if you are traveling with other people.

Published on 12 November 2015

paperwork for travellingTraveling anywhere in the world requires a passport. Europeans can now travel from country to country within the European Union without having to rely on a passport, but everywhere else will need a passport. When you are traveling to Mombasa, Kenya, you will certainly need a passport to enter and exit the country.

From time to time people can lose their papers, have their wallet or identification stolen, and that can be extremely stressful, especially when you’re in a foreign country. How do you get back to your own country?

If you have lost your passport while vacationing in Mombasa, there are a few things you should consider doing right away.

The first thing is to stop panicking. Yes, this is a very serious situation but when you panic you’ll have a tendency to increase the risk of making mistakes. Calm down, take a deep breath, and move on to the next step.

The second thing is to go through your hotel room thoroughly to make sure it wasn’t dropped under the bed, didn’t get stuck in the sheets or comforters on the bed, isn’t in one of the nightstands or desk drawers, or wasn’t left in another bag or article of clothing. If you travel alone you probably have a pretty good idea about where you keep everything. If you still can’t find the passport, then it’s time to move to the next step.

Contact the authorities. Contact the police and other authorities in Mombasa to let them know your paperwork, including your passport is missing. It may have been turned in already and they have it waiting for you to pick it up.

Next, contact your embassy, wherever it is closest to you. That may be in a different city in Kenya or another country. Your embassy may very well be in close proximity to Mombasa, but you may need to travel to a different location. There you will need to show proof of identification and may be able to receive an emergency passport that gets you back home.

Don’t worry, even though it wouldn’t be a bad thing to spend an extra few days or weeks in a tropical paradise such as Mombasa, you will be able to return home even if you have lost your passport. Just stay calm and enjoy the rest of your vacation whenever you’re not involved with the authorities getting a replacement.

Published on 04 November 2015

scubaGetting ready to head off for your vacation in Mombasa, Kenya can be an exciting time. You’re trying to figure out exactly what to pack without over packing. You know you need sunscreen, bathing suits, and comfortable walking shoes, but you could inadvertently pack some items that may need to be tossed when you head through the security checkpoint at the airport.

There are also some items that are not necessary to bring along on this particular vacation. Here are three items you should consider leaving at home.

1. Unnecessary medications.

If you have prescription medications that are absolutely necessary, you need to bring along the prescription bottle with those pills inside. If you have a pill organizer, this isn’t adequate to go through security at most airports. Empty the pill organizer and have all of the pills in the appropriate files. That’s proper procedure when traveling by airplane today.

2. A scuba tank.

If you enjoy scuba diving and plan to do so on vacation, if you’ve traveled by plane before with your scuba gear, you already know you cannot bring along the scuba tank, even empty.

You don’t need to, either. There are plenty of dive shops in Mombasa where you can rent full compressed air tanks for your dives.

3. Any illegal contraband.

Weapons of any kind are not permitted through airports, including checked baggage. That’s also true of illicit drugs and other items considered contraband.

If you are caught with any items that are illegal to possess in and around Mombasa, it could directly affect your vacation, causing you to spend the majority of it in a jail cell.

You want your vacation be an enjoyable experience. If you’re traveling with family or friends, make sure you pay attention to the items you bring along with you and leave anything at home that can cause you or your party anguish or anxiety.

Published on 02 November 2015

Mamba DiscoThe nightlife in Mombasa, Kenya is amazing. If you are traveling with small children you’ll need to make other arrangements if you plan on heading into Old Town or the main part of downtown Mombasa to enjoy the nightlife, but for adults who are only traveling with other adults or alone, it can be a great way to boost your vacation time.

Here are four tips that can help you maximize your enjoyment of nightlife when visiting Mombasa.

Tip #1: Let somebody know where you’re going.

Even if you’re traveling alone check in with the hotel front desk or, if you made new friends already while you’re here, let them know you’re planning on going to a certain club or restaurant. You may also want to let people back home know so if they don’t hear from you somebody will be looking for you.

Tip #2: Get an idea of which places you want to visit before you head out.

Wondering around at night in any city, regardless of whether it is Mombasa or New York City, is not the best idea. You can take a turn and get lost. You could end up in the wrong part of town and have difficulty finding your way back.

Tip #3: Rely on public transportation.

Using the taxis in Mombasa is the best way to get around. If you rented a car from the airport, you should avoid the temptation of driving yourself. Not only is it far too easy to get lost during the day, nighttime is even more challenging driving around the streets of Mombasa.

Tip #4: Know your limits.

If you’re consuming alcoholic beverages when out on the town in Mombasa at night, avoid getting inebriated. You’re in a foreign city, don’t know the locals or the layout of the land, and you don’t know the customs.

Staying sober is the best way to have a great time in Mombasa. This doesn’t mean you can’t enjoy a drink or two, but know your limits and keep from approaching them, let alone exceeding them.

Published on 30 October 2015

shimba hillsPlanning for a vacation can feel like a full-time job, especially if you have children and want to make sure everyone has a great time. If you’re looking for a place to vacation next, consider Mombasa, Kenya.

This is a tropical paradise that sits right along the Indian Ocean. There are miles upon miles of white, sandy beaches, and incredible history in Old Town, and two amazing wildlife sanctuaries where you can see elephants, giraffes, and much more roaming out in the open. It’s a much different experience than your typical zoo.

So when you’re getting set to plan your next vacation, here are two easy steps that will help you end up with a lifetime of memories.

Step #1: Choose Mombasa, Kenya.

This may seem like a copout, but it’s not. Many people overlook some incredible vacation destinations because these places don’t advertise as heavily as other cities or destinations. Not many people actually know about Mombasa, so if you commit to making this your next vacation destination, you and the rest of your family, including your children, are going to have an amazing time.

Just be prepared that once you return everyone is going to be talking about when they can go back.

Step #2: Rely on professional assistance.

Travel agents and other organizations, such as Find Mombasa Hotels are specifically engineered to help families and individuals just like you plan their next vacation. There are many hotels in and throughout Mombasa that it can be difficult to choose the right one.

You don’t want to overspend, but you also want to be close to the beaches and have easy access to Fort Jesus, Old Town, and those wildlife sanctuaries. You can find the best hotels by choosing the right professional services to help you in this quest.